Swasana Spa Guidelines
Q: Is it necessary for me to reserve my treatment?
A: Yes, you need to contact the butler for your treatment reservation at your earliest convenience to avoid any disappointment. Please allow for 3 hours notice wherever possible.
Q: What if I have a health concern?
A: We would appreciate if you could notify our spa team before you make your reservation. If you have any concerns over high blood pressure, allergies, or other physical illness/disabilities, it is important that you let us know.
Q: Can I enjoy a spa treatment if I am pregnant?
A: Our spa team will advise you on the treatments that are safe to enjoy during pregnancy.
Q: What do I wear during treatment?
A: We will provide you with hygienic disposable briefs, however, you are welcome to wear your own bikini/brief, if you so desire. During treatment, our therapist will perform draping techniques to ensure your privacy. We recommend our guests to wear loose comfortable attire for the treatment to be carried to its full potential.
Q: Can I cancel my reservations?
A: The treatments you select are reserved especially for you. Should you wish to cancel them, please notify us minimum of three hours prior to the appointment to avoid a 100 % cancellation fee.
Q: What mode of payment can I use?
A: In-house guests may charge their spa services to their hotel room bills. However, we also accept cash and all major credit cards.
For advance reservation and enquiries, contact one of our butlers or email to firstname.lastname@example.org